Terms of Service

Table Voice SMS Terms of Service

Effective 3 October 2026. These Terms of Service cover the Table Voice Guest Alerts text-message program operated by Eisberg (TableVoice.live).

SMS program terms

By providing your mobile phone number and enrolling in the Table Voice Guest Alerts program, you agree to receive recurring account notification text messages (guest-issue alerts for your restaurant) from Table Voice, operated by Eisberg. Message frequency varies. Message and data rates may apply. Reply STOP to cancel or HELP for help. For additional assistance, contact info@eisberg.in. Wireless carriers are not liable for delayed or undelivered messages. Participation in this program is subject to our Privacy Policy and these Terms of Service.

What the program is

Table Voice helps restaurants hear guest feedback during the visit. When a guest raises an issue that needs attention, Table Voice can send a short service alert by text message to the restaurant team member who signed up, so the team can resolve it before the guest leaves.

Alerts go only to restaurant owners, managers and staff who use Table Voice. They are not sent to guests, and they are never marketing or promotional messages.

How you sign up

SMS is optional and separate from your Table Voice account. You can use Table Voice, and receive guest alerts by email, Telegram or in the app, without signing up for text messages. A signed-in Table Voice account owner opens Notifications in the Table Voice app, chooses SMS, and enters their own US or Canadian mobile number. The number is saved only after they tick an unticked consent box that reads:

“I agree to receive Table Voice guest-issue alerts by text message at this number. These are service alerts, not marketing. Msg frequency varies. Msg & data rates may apply. Reply STOP to opt out, HELP for help.”

Each person adds and confirms their own number. Table Voice records when consent was given and asks for it again if the number changes.

Table Voice Notifications screen: Platform set to SMS, country code +1 United States / Canada, a phone number field, and the unticked consent checkbox with the full consent wording and links to the Privacy Policy and SMS Terms.
The SMS sign-up form in the Table Voice app (consent box unticked by default).

What you receive

Message frequency varies with the number of guest issues at your restaurant. Examples:

  • Table Voice: This number is now connected for guest alerts. Msg frequency varies. Msg & data rates may apply. Reply HELP for help, STOP to opt out.
  • Table Voice: A guest issue needs attention now at Main Street. Open Table Voice to help your team resolve it before the guest leaves. Reply STOP to opt out.

Message and data rates may apply according to your mobile plan.

How to stop or get help

Reply STOP to any Table Voice text to stop all text alerts to that number. You will receive one confirmation message and no further texts. Reply HELP for help, or email info@eisberg.in. You can also remove your number in Notifications at any time.

Wireless carriers are not liable for delayed or undelivered messages.

Your phone number

Your number is used only to send you Table Voice guest alerts for your restaurant. We never sell or share phone numbers or text-message consent with third parties for marketing. See our Privacy notice for how we handle information.

Who we are

TableVoice.live is a unit of Eisberg, which runs the Table Voice Guest Alerts program and sends these messages. GSTIN: 29AACFE9184D1Z9. Legal name: EISBERG (partnership). Registered address: No. 728, 13th Cross, W.K.P Road, Jayanagar 7th Block, Bengaluru, Karnataka 560082, India. Customer care: info@eisberg.in.