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#ffffff25}.footer-grid{display:grid;grid-template-columns:1.4fr 1fr 1fr 1.2fr;gap:38px}.footer-brand{font:34px var(--display);color:var(--apricot)}.footer-grid p{color:#ded4e2;font-size:12px;margin-top:17px}.footer-grid h3{font-size:11px;margin-bottom:20px;color:var(--apricot)}.footer-grid>div>a:not(.footer-brand),.footer-grid>div>span{display:block;font-size:12px;margin-bottom:10px;color:#eee5ef}.footer-grid>div>a:hover{text-decoration:underline}.footer-grid>div>span{font-size:10px;margin-top:24px}.footer-bottom{display:flex;justify-content:space-between;gap:24px;border-top:1px solid #ffffff25;margin-top:55px;padding-top:22px;font-size:9px;color:#ded4e2}
@media(max-width:1150px){.shell{width:calc(100% - 64px)}.desktop-links{gap:16px}.navigation{gap:20px}.brand{font-size:22px}.nav-actions{gap:14px}.hero{gap:28px}.hero-photo,.hero-photo img{min-height:540px}.two-col{gap:50px}.steps{gap:20px}.demo-sidebar{width:170px}.demo-content{padding:22px}.step-art{height:205px}.note-title{font-size:23px}.desktop-links a:nth-child(2){display:none}}
@media(max-width:800px){.shell{width:calc(100% - 40px)}.navigation{height:82px;gap:12px}.brand{font-size:22px}.brand img{width:30px;height:35px}.brand small{font-size:8px}.desktop-links,.sign-in{display:none}.nav-actions{margin-left:auto}.button.small{font-size:11px;padding:12px 15px;min-height:44px;gap:10px}.mobile-menu{display:block}.mobile-menu summary{display:flex;align-items:center;justify-content:center;width:44px;height:44px;cursor:pointer;list-style:none}.mobile-menu summary::-webkit-details-marker{display:none}.mobile-menu>div{position:absolute;top:82px;left:0;right:0;padding:20px;background:var(--ivory);box-shadow:0 15px 20px #38283f12;border-top:1px solid var(--line)}.mobile-menu a{display:block;padding:10px 15px}.hero{grid-template-columns:1fr;padding-top:38px;gap:38px;padding-bottom:34px}.hero h1{font-size:clamp(48px,13vw,76px)}.hero h1 br:first-child{display:initial}.hero-copy{max-width:580px}.hero .eyebrow{font-size:11px;margin-bottom:24px}.lead{font-size:16px;margin-top:25px}.hero-note{margin-top:26px;font-size:10px}.hero-photo{min-height:0;height:490px;max-width:600px;width:100%;margin-left:auto}.hero-photo img{min-height:0;height:100%;border-radius:100px 10px 10px 10px;object-position:center 35%}.hero-photo figcaption{left:12px;bottom:47px;font-size:23px;padding:15px 20px}.hero-photo .wave{font-size:44px}.service-line{gap:12px;padding-bottom:30px;font-size:9px}.service-line svg{min-width:20px}.service-line span:last-child{max-width:90px;white-space:normal}.problem{padding:60px 0}.two-col{grid-template-columns:1fr;gap:36px}.problem h2,.early-section h2{font-size:43px}.problem-list p{font-size:25px}.section{padding-block:70px}.section-heading{display:block;margin-bottom:34px}.section-heading>p{margin-top:25px;max-width:440px}.section-heading h2{font-size:43px}.steps{grid-template-columns:1fr;gap:40px}.step-art{height:250px}.step-title{margin-top:18px}.steps article>p{max-width:520px}.workspace-section{padding-block:65px}.workspace-demo{border-width:4px;border-radius:16px;min-height:0}.demo-sidebar{display:none}.demo-content{padding:20px}.demo-top{font-size:8px;flex-wrap:wrap;padding-bottom:12px}.demo-heading h3{font-size:26px}.demo-columns{grid-template-columns:1fr;gap:24px}.feedback-note blockquote{font-size:27px}.feedback-meta{font-size:9px}.history{padding:0 8px}.history ol{display:flex;gap:24px;padding-left:14px}.history li{flex:1;font-size:9px;padding:0}.history span{font-size:9px}.demo-bottom{font-size:8px}.workspace-points{grid-template-columns:1fr;gap:24px;margin-top:30px}.workspace-points>div{border-bottom:1px solid #38283f20;padding-bottom:20px}.audience-grid{grid-template-columns:1fr;gap:42px}.tile-heading h3{font-size:30px}.early-section{padding:62px 0}.about{display:block}.about h2{font-size:39px}.about .eyebrow{margin-bottom:28px}.final-cta{padding:64px 0}.final-cta h2{font-size:47px}.footer-grid{grid-template-columns:1fr 1fr;gap:35px 22px}.footer-grid>div:first-child,.footer-grid>div:last-child{grid-column:1/-1}.footer-bottom{display:block;font-size:10px;margin-top:30px}.footer-bottom span{display:block;margin-top:10px}}
@media(max-width:380px){.shell{width:calc(100% - 32px)}.brand{font-size:19px}.brand small{font-size:7px}.brand img{width:24px}.nav-actions .button{padding:12px;gap:7px}.navigation{gap:4px}.hero h1{font-size:46px}.actions{gap:20px}.button{padding:15px 21px;gap:22px}.hero-photo{height:410px}.service-line{font-size:8px}.history ol{display:block}.history li{padding-bottom:16px}}
@media(prefers-reduced-motion:reduce){html{scroll-behavior:auto}*{transition:none!important}}

.button{white-space:nowrap}@media(max-width:800px){.brand{font-size:20px;gap:8px}.brand img{width:28px}.navigation{gap:8px}.button.small{gap:12px;padding:12px 14px}.brand small{font-size:7px}}

@media(max-width:800px){.actions{gap:18px}.actions .text-link{white-space:nowrap;font-size:12px;gap:12px}}

.hero-copy{min-width:0}.actions{flex-wrap:wrap}.hero-photo figcaption{max-width:calc(100% - 24px)}@media(max-width:380px){.navigation .nav-actions{display:none}.mobile-menu{margin-left:auto}.hero{grid-template-columns:minmax(0,1fr)}.hero-photo figcaption{font-size:21px;padding:14px}.actions{gap:10px 18px}}

.brand img{object-fit:contain;height:auto}.footer-brand,.demo-brand{display:flex;align-items:center;gap:12px}.footer-brand img,.demo-brand img{object-fit:contain;height:auto;flex-shrink:0}
.step-art img[src="assets/guest-voice-feedback.webp"]{object-position:center top}

.audience-grid img[src="assets/immediate-feedback.webp"]{height:auto;aspect-ratio:3/2;object-fit:contain}

/* Service recovery positioning: supporting evidence, setup and FAQs. */
.hero .lead{max-width:490px;font-size:16px;line-height:1.8}.hero h1{font-size:clamp(60px,6.4vw,94px)}
.hero h1{font-size:clamp(49px,5.6vw,78px);max-width:690px}.hero .lead{margin-top:25px}.hero-brandline{font-family:var(--display);font-size:clamp(22px,2vw,28px);line-height:1.3;color:var(--plum);margin-top:18px}
.section-note{font-size:12px;color:var(--muted);max-width:850px;margin-top:32px;line-height:1.8}
.recovery-story{margin-bottom:36px}.recovery-story img{width:100%;height:auto;border-radius:16px}.recovery-story figcaption{font-size:11px;color:var(--muted);margin-top:12px;line-height:1.7}
.reporting-section{padding:85px 0}.pilot-note{border-left:3px solid var(--apricot);padding:22px 28px;background:#f0eae5;border-radius:0 12px 12px 0;max-width:920px}.pilot-note strong{font-size:14px}.pilot-note p{font-size:13px;margin-top:10px;line-height:1.8}
.setup-heading{margin-top:54px}.setup-heading .eyebrow{margin-bottom:12px}.setup-heading h3{font:32px/1.2 var(--display)}.setup-points{margin-top:28px}
.faq-section{padding:85px 0;background:#f0eae5}.faq-section .two-col{align-items:start;gap:65px}.faq-list details{border-bottom:1px solid #38283f30}.faq-list summary{padding:20px 24px 20px 0;cursor:pointer;font-size:14px;font-weight:600;line-height:1.6}.faq-list p{font-size:13px;line-height:1.8;padding-bottom:22px}.faq-list a{text-decoration:underline;text-underline-offset:3px}
.final-cta p:not(.eyebrow){max-width:630px;margin-inline:auto}.email-note{font-size:12px;line-height:1.8}.desktop-links{gap:20px}
@media(max-width:1150px){.desktop-links{gap:12px;font-size:12px}.navigation{gap:16px}}
@media(max-width:800px){.hero h1{font-size:clamp(46px,12.5vw,76px)}.hero .lead{font-size:15px;line-height:1.8}.reporting-section,.faq-section{padding:62px 0}.faq-section .two-col{gap:30px}.recovery-story{margin-bottom:28px}.recovery-story img{border-radius:10px}.pilot-note{padding:20px}.setup-heading{margin-top:40px}.history ol{display:block}.history li{padding-bottom:17px;font-size:12px}.history span{font-size:11px}.demo-bottom{font-size:10px}.sample-tag,.demo-top{font-size:10px}.feedback-meta,.feedback-tags,.sample-transcript,.transcript-row{font-size:11px}.section-note{font-size:12px}.final-cta h2{font-size:clamp(36px,10.8vw,47px)}}
@media(max-width:380px){.hero h1{font-size:44px}.hero .eyebrow{font-size:10px}.final-cta .button{font-size:12px;gap:14px}.service-line span:first-child{max-width:95px}}
@media(max-width:800px){.hero h1{font-size:clamp(43px,10vw,65px)}.hero-brandline{font-size:23px}}
@media(max-width:380px){.hero h1{font-size:40px}}